Refund Policy

Refund Policies

For Camps/Clinics/Events:

There is a $30.00 administration fee if you wish to cancel a camp/clinic/event. If written cancellation, using the MSA Refund Form, is received by the office at least 14 days prior to start of the camp/clinic/event, a refund, less the $30.00 administration fee (per booking), will be provided. If cancellation is made to the registration office within 14 days of camp/clinic/event start date, consideration will be only given to either switching weeks of camp/clinics/events or credit for future use. No refunds will be provided once camp/clinic/event has started.

For Coaching Courses (OSA/NCCP):

No refund will be provided unless we cancel the course.

For regular programming (skills development, leagues, games):

No refunds will be given after:

  • April 1st for the summer season, or
  • September 1st for the fall season, or
  • November 1st for the winter season, or
  • the start of the season, whichever comes first, unless sanctioned by the Registrar and the Treasurer.

An administration fee of $35.00 per player will be levied for any refund request. Refunds will be given only if the uniform is returned in good order to the office. Refunds will only be accepted when the MSA Refund Form, completed and signed, has been received by the office administrator.

For Team Registrations (leagues):

No refunds will be given after team has been registered. Team is responsible for managing all payments by, and refunds to, team members (in case of replacements or substitutes).

For Equipment and Apparel:

No refunds will be given once the product or equipment has been used. No refunds after 7 days from the date of purchase. Club will replace product if it was defective at time of delivery. It is the customer’s responsibility to inspect product prior to accepting it.

For Birthday-Party Bookings:

The deposit of $100 is non-refundable. If fee was paid in  full at time of booking, refunds less deposit will be made until 14 days to the rental date; thereafter, no refund is possible. The full fee is due at least 14 days prior to rental date or the rental will be cancelled.

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